Frequently Asked Questions

We recommend sending us your pool dimensions along with any step or ledge details. Use our Measure Your Pool guide or simply send us photos — our team will confirm the exact size before you order. We would rather spend the time upfront than ship the wrong cover.

Stock covers in standard sizes ship within 24-36 hours of your order. Custom covers are typically 4-6 weeks from Meyco's production facility. We will give you a firm timeline at order confirmation.

All Meyco safety covers come with a 12-year manufacturer warranty across the line. If anything goes wrong, we handle the warranty claim on your behalf. You deal with us, not the manufacturer.

Yes — Aqua Direct ships covers anywhere in the country. Most customers install the cover themselves with the included installation rod, or have their pool company install it. We do not currently offer installation services ourselves.

MeycoLite is our entry-level lightweight mesh cover — easy to handle and a great value. RuggedMesh has a tighter weave with 99% UV blocking — keeps more debris out and gives you cleaner water at opening. PermaGuard is our top-tier solid cover with 95% UV blocking — keeps your pool the cleanest of the three lines. We can help you pick the right one.

Yes. If your pool shape is not available as a stock cover, we will work with Meyco to create a custom-fit cover. Fill out our Custom Cover Request form on the Shop Now page and we will get back to you with sizing and pricing.

Fill out our Replacement Cover Request form on the Shop Now page. Include your pool shape, size, and the model and color of your existing cover if you know it. We will confirm the details and send you a quote.

We stock genuine Meyco replacement parts — anchors, springs, straps, buckles, and more. For repair patches, select your cover model and color on the Repairs page. Parts and repair orders can be placed directly from our Shop Now page.